Terms & Conditions

Terms & Conditions at Yuma's Riverfront Lodge LTD.

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Check-in time is from 3 pm - Check-out time is 11 am: Depending on our availability, we’ll be happy to accommodate your schedule and offer early check-in or complementary late check-out up to 12:00 PM.

If the check-out time is different from the times above, additional fees may apply. This fee will vary depending on the additional time required and needs to be confirmed at the time of booking.
 

Smoking: All indoor areas, including the Cabanas and the pool, are strictly non-smoking. However, smoking is permitted in outdoor areas of the Cabana and the Lodge. Ashtrays are provided for guest use upon request.

 

Damages: If any damage occurs to the cabana due to the guest's actions, intentional or not, then we ask you to report it to the general manager so that we can repair the damage as soon as possible and we reserve the right to add the cost of replacing or repairing items to the guest's bill at checkout. For the avoidance of doubt damage includes, but is not limited to, permanent stains, cigarette burns, rips, scratches or other damage to furniture and soft furnishings.

 

Pets may not be brought onto the premises except for guide dogs.

Drugs & hazardous materials: All guests and members of their entourage are not allowed to use or bring illegal substances, flammable liquids or other explosives or items deemed dangerous to life, limbs or property.

Guests shall comply with all rules, regulations, and instructions at Yuma's Riverfront Lodge, including but not limited to security procedures, health and safety procedures, and registration requirements.

Yuma's Riverfront Lodge shall be entitled to refuse a guest entry or accommodation or require a guest to leave the premises if unreasonable behavior is displayed, be it threatening or abusive, causing disturbance to other guests, or otherwise unacceptable. 

 

Housekeeping policy - To ensure the best possible service while being mindful of our environmental impact, we have implemented the following housekeeping policy:
Our cabins are cleaned on an on-demand basis. Guests may request a full cabin cleaning service for a fee of USD 15.

Bed Linens: Bed linens are changed every 4 days during your stay. If you require additional linen changes outside of this schedule, please note that additional charges may apply.

Towels and Bed Linen: In case of stains or damages to towels or bed linen, additional charges will be assessed. Please treat the items provided with care to avoid any extra fees.

Water Bottles: We refill the water bottles in your room with drinkable water every day to ensure you stay hydrated.

Complimentary Coffee and Tea: We offer complimentary coffee and tea for the first night of your stay to help you settle in and relax.

 

Limitation of Liability: A safe is available in each Cabana to store valuables as a service to guests; however, Yuma's Riverfront Lodge will not accept liability for loss or damage to those items. 

Please note that we are not responsible for any loss or damage to personal equipment and property during your stay at Yuma’s Riverfront Lodge or during your participation in any activities during your visit to Belize. 

We will not be responsible for any delays, additional costs or inconveniences that may be caused directly or indirectly by events beyond our control such as delays in arrival of international flights, civil disturbances, fires, floods, unusually bad weather, God's destiny, Government actions, or failure of any machine or equipment.

Yuma's Riverfront Lodge may engage appropriate transfer operators and other providers to coordinate and provide specific services. The transfer operators and other providers are solely responsible for and liable for providing their respective services. Guests are also subject to terms and conditions imposed by other providers.

 

Property Disclaimer: Yuma's Riverfront Lodge is set in a natural environment containing fauna and flora that may be dangerous if in close contact. Therefore, while the staff and management make every effort of Yuma's Riverfront Lodge to ensure the safety of its guests, guests acknowledge at the time of making their bookings that neither Yuma's Riverfront Lodge nor any of its staff shall be liable for the death or injury of any of its guests or any direct, indirect or consequential loss or damage whatsoever suffered by any of its guests arising out of or in connection with use of the facilities and activities offered by Yuma's Riverfront Lodge, in particular (but not limited to) these involving wildlife, and the guest, by making a booking, releases Yuma's Riverfront Lodge and its staff from all or any such liability.

Nature is our host, and we feel privileged to be invited as guests. Please treat all native wildlife with respect. Should you need our assistance to remove a visitor from your cabana, please see us and we will be happy to do so. Failure to report a problem cannot be considered a reason by the guest to claim compensation.

We encourage ‘no swimming’ in the Belize River: Yuma's Riverfront Lodge is set along the Belize River. By swimming in the river, you fully understand. At no time is there a lifeguard on duty. You are responsible for your safety if you swim in the river.

Which involves certain risks, including but not limited to:

The risk of injury/drowning resulting from strong river current

The risk of injuries/drowning resulting from tripping or falling over natural obstacles in the river

The risk of injuries resulting from participating in any action in the river. 

You recognize and fully understand that the above list is not a complete or exhaustive list of all possible risks; the list only provides examples of the types of risks that you are engaging with.

 

Pool Rules: To ensure a safe and enjoyable experience for all guests please respect our pool rules.
There’s no safeguard on duty so children or non-swimmers must be supervised. A proper swimming costume is mandatory. No lotion or cream should be applied before entering the pool. Taking a shower before entering the pool is mandatory. Outside food, beverages and smoking are not allowed in the pool area. No glassware is permitted. Diving is strictly prohibited. The pool is only for swimming, and any other play should be avoided.

 

Lost Property: Where items belonging to guests have been found by a member of Yuma's Riverfront Lodge personnel and the owner can be identified and contacted, such items will be returned by registered mail. 

If the owner of any found item cannot be identified, it will be logged and held in security for three months. If, after this period, the owner of the lost article has not contacted the property or has otherwise been identified, the article will be disposed of. If the lost article may be of tangible benefit, the lost article will be given to a local charity organization after the three months have elapsed.

 

Force Majeure: Yuma’s Riverfront Lodge is not responsible for booking cancellations and shortened stays due to force majeure/acts of God or conditions beyond the lodge's control, including floods, earthquakes, explosions, fires, civil disobedience, war, epidemics/pandemics, laws not effective as of the date of this agreement, labor dispute or third-party suspension. In addition, Yuma’s Riverfront Lodge will not be liable for any failure to perform its arrangements and other obligations under the same circumstances. In such cases, Yuma’s Riverfront Lodge must be given a reasonable extension of time to perform obligations or arrangements.
Rescheduling (rebooking) or other arrangements may, at Yuma’s Riverfront Lodge sole discretion, be considered without a rebooking fee, but subject to availability and within one year from the time of original arrival. Rates at the time of booking will apply, but if the schedule is changed from a slow season to a high season, the price difference will be collected.

 

Governing Law: These Terms and Conditions are covered in all respects by Belizean Law and any legal action arising under the contract will only be brought to the appropriate Court having jurisdiction in that country. We will not be liable, whether under a tort or contract, for any damage or loss suffered or incurred by visitors, including direct, consequential, incidental, special or indirect damage arising out of or resulting directly or indirectly from International flight delays, any government restrictions, war strikes, industrial actions, riots, natural disasters, or any other event or circumstance beyond our control.
 

RATES: Based on 2 Adults occupancy: Slow Season: USD 168 - High Season: USD 197 (+9% Tourism Tax)

 

If you have any questions about Terms & Conditions and Accident waiver & release of liability form at Yuma's Riverfront Lodge Ltd., please contact us by email: contact@yumasriverfrontlodge.com.

Release of Liability, Waiver of Claims, Assumption of Risk, and Indemnity Agreement 

 

BY BOOKING WITH US, YOU CHOOSE TO WAIVE CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE. 

You agree with the conditions above. You’re waving certain legal rights that you may have against Releases, and fully agree to do so.